Delete your Tab account

1. Open Tab and tap your photo at the top left.
2. Choose Profile details.
3. Scroll to the bottom and choose Delete account.
4. Tab shows you what will be deleted: your receipts, workspaces, active shares, profile and uploaded images. Choose Continue.
5. Type DELETE and choose Delete my account.

Tab confirms the date on which your account will be permanently deleted, and signs you out.

If you no longer have Tab installed, or cannot sign in, email support@tabreceipts.com.

• Send it from the email address on your Tab account. That is how we know the request is yours. If you signed in with Google, it is your Google address. If you signed in with Apple and chose to hide your email, send it from your own address and tell us you used Sign in with Apple; we will work out which account is yours with the questions below.
• Put "Delete my account" in the subject line. You do not need to give a reason.
• Include your Tab username if you know it. It helps us find the right account. Nothing else is needed.

We reply to that address asking you to confirm. Once you confirm, we schedule the deletion. We will not ask you for a passport, a driving licence or any other identity document. If you can no longer use the email address on the account, tell us, and we will ask you a few questions about the account that only its owner could answer, such as your username and roughly when you last added a receipt.

We act on a confirmed request within 7 days. The same 30-day grace period then applies, unless you ask us to skip it, in which case the account is deleted at the next daily run, in the same way as above.

For the first 30 days, nothing is deleted. Your account is scheduled for deletion and you are signed out. This is a grace period in case you change your mind or the request was not yours.

To cancel, sign in to Tab again within the 30 days. Tab shows Account scheduled for deletion with a Cancel deletion button. Choose it and your account is restored exactly as it was. If you asked by email, you can also reply to that email.

After 30 days, your account is permanently deleted. This cannot be undone. We send a confirmation to your email address when it is done.

• Your profile: email address, display name, username, profile photo, phone number and preferences
• Every receipt in every workspace, with its items, totals, notes, tags and folders
• Every receipt photo and other image you uploaded
• Your workspaces, tags, folders and rules
• Receipts you shared with other people: they lose access, and the notification that told them about it is removed. A bill you split is the exception, below. Shares other people made to you are removed from your side
• Your name and account ID on anything that stays with someone else: a notification you caused in their inbox (for example "you accepted their receipt") keeps its wording but reads "A deleted account" where your name was
• Your push notification tokens and your notifications
• Your usage analytics, and the record of which days you opened Tab
• Your support messages, including any sent from your email address while signed out
• Problem reports you sent about receipts
• Any pending share or split claims addressed to your email address
• Your sign-in record. If you used Sign in with Apple, Tab also asks Apple to revoke its connection to your Apple ID. If you used Google, you can remove Tab from your Google account's list of connected apps yourself

Tab's copy of your data on your phone is removed when you are signed out. Uninstalling the app removes it too.

• Backups: up to four weeks. We back up the database and the stored images every week and keep each backup for four weeks. Your data remains in those backups until they expire, which is at most four weeks after your account is permanently deleted. We do not restore deleted accounts from backups.
• A stripped receipt history log. For each receipt you had, a log keeps the type of each event (such as "created" or "deleted") and its time. Your user ID is removed wherever it appears on the log, the details are emptied, and the receipt no longer exists. We keep this so that we can tell a deliberate deletion from lost data when investigating faults, and delete each entry 24 months after the event it records.
• Your share of a bill split, on the other person's side. When you split a receipt with someone and they accepted, they keep their own copy of their share: the shop, the date, the currency, their items and the amount they owed or paid. It holds nothing of yours: no photo, no notes, no card details, and no name or account ID. We keep it because it is their record of money between the two of you, not yours.
• Your usernames, for 30 days. Every username you had, your current one and any you changed away from, is held for 30 days after your account is deleted, so nobody else can take it and receive what was meant for you. The hold says nothing about whose it was. It then expires.
• Crash reports. None are kept. Crash reports linked to your account are deleted with it.
• The operator actions log. If a Tab operator acted on your account, including deleting it at your request, a record of that action is kept for 24 months for security and accountability. It holds your account's ID, what was done, when and by which operator, and for a deletion the storage names of the deleted files, which are made of account and receipt IDs. It holds no email address, name or receipt content.
• Our correspondence about the request. We keep your deletion request and our reply for three years after the request is closed, so that we can show the request was handled.
• Things outside Tab. A link you pasted into a chat stays in that chat, though it stops giving access to the receipt. A file you exported stays wherever you saved it.

• One receipt or several: open the receipt and choose Delete, or select several in your library and delete them together. The receipt is removed from Tab's servers when your phone next syncs, and its photo 14 days later.
• Your phone number: Profile details, clear Phone number and save.
• A share: Stop sharing on the receipt, or Cancel split for a bill split.
• Anything else: email support@tabreceipts.com and say what you want removed.

Before you delete your account, you can save your receipts: open Library, tap More, then Export receipts, then Export archive. You get a file containing a summary, a PDF of each receipt and the original photos. Export before you request deletion, or sign in again during the 30 days to do it.

Email support@tabreceipts.com. Our Privacy Policy is at https://tabreceipts.com/privacy.